Upgrading is the process of replacing an operating system with a newer version of the same system in order to bring the system up to date.
We handle all major smartphone brands. Our technicians can diagnose a problem and carry out the relevant fix to the highest standards.
We offer an array of data management services from advice or help with Data Transfer through to Data Recovery & Data Back-Up.
We will buy your old phone at competitive prices, and give your pre-loved handset a new lease of life before it finds its next home, leaving you with the cash!
Reviews of our Service


David Hillidge
23:11 21 Jul 22
Best Vapa and phone shop in townStaff are really helpfulDan is the man ! And Jim is the big boss cxxx

Tamsin Moseley
22:36 22 Mar 22
Can’t thank staff enough. Went in with a phone problem and came out overwhelmed with appreciation for the helpfulness... and basic kindness shown. Throughly recommend on every level and wouldn’t hesitate recommending to anyone.Thank you all 📱 First class 🌟read more

rachel legg
17:43 16 Mar 22
The staff were very rude and when I asked them to rectify a mistake THEY made !,they put the phone down on me. NEVER... buy from them !read more

Deri Smith
11:15 11 Mar 22
Bought an unlocked phone, asked what sim I would use. Told them it was 3, but since coming home to Bristol and putting... my sim in I have found out it was incompatible.They were helpful initially, but since realising they should have told me they were incompatible and not sold me it they said I was ‘taking the pies’ and hung up. Would not recommend. Incredibly rude and unhelpful.read more

JB
00:56 29 Nov 21
What a great shop, very friendly, welcoming and knowledgeable staff and a big thank you to you all for getting my phone... unlocked from my previous network.Ìf it wasn't for you all, I'd still be waiting for those lot at "#**" ...not giving them a free plug here but will certainly slate them on Trustpilot!Took you less than three hours although came back next day to get my "Unlock" and PUK codes...and that *#* of a network said it would be about 10 days roughly!Highly recommend this great mobile shop and much more as well, vape liquids and bits too...BIG SHOUT OUT AND HUGE THANK YOU ALL 👏👏👌👍read more

Kirsty Ken
15:29 24 Sep 21
Been having problems with the charging port on my phone for a while and expected to pay for a replacement. Straight... away the guy identified the problem, spent a few minutes fishing fluff out of the port and it works fine! He then told me there was nothing to pay! Definitely coming back here if I need any more work.read more


AJ M
13:33 16 Jun 21
Visited very friendly polite staff and nothing too much trouble. Fault on my phone described and immediate repair... executed.In this instance NO CHARGE. Very good service. Would defiantly use again to repay kindnessread more





O A
13:12 27 Jan 21
So lucky to have Vapa-fone in the town. Very friendly and approachable while offering a great service at very... affordable prices. I honestly wonder why people send their phones off to Apple for repairs when shops like this exist!read more